FREQUENTLY ASKED QUESTIONS
What do podiatrists do?
Podiatrists are the primary health care professionals for disorders of the feet – and for problems that feet may cause elsewhere in the body. For example, poor foot posture can cause pain in the shins, kneecaps, lateral buttock/hip, lower back, middle back, shoulder blades and the foot itself.
Do I need a referral from my doctor?
No. You can make an appointment the same way you do with your GP as podiatrists aren’t classified as “specialists” under the medical referral system. If you are a DVA client, (which means your health care needs are supported by the Department of Veteran Affairs) you will need to bring your DVA card for identification.
Can my private health fund cover podiatry?
Yes. Private health funds cover podiatry, depending on your level of cover. Your health fund will tell you about your personal entitlements to podiatry fees. Our HICAPS facility allows our clinic to claim directly from your private health fund at the time of your treatment. All you need to pay is the ‘gap’.
Can I use Medicare?
In some cases, pays the major portion of your podiatry fees. (Small gap). If you are classified by your doctor as having a chronic medical condition e.g. diabetes, s/he will write a Chronic Diseases Care Plan from the doctor, then Medicare will pay for, up to five, podiatric visits annually. With a plan in place, our podiatrists will work in conjunction with your GP to support your foot health and hence overall well-being. Our HICAPS facility processes an immediate Medicare refund.
Is there wheelchair access?
Disabled parking and wheelchair access are available from the rear car park or when parking on the street. We invite you to contact the clinic, so we can personally assist you on your arrival.